I want to cancel my domain name order. What do I do?

I want to cancel my domain name order. What do I do?

It is not possible to cancel a domain name order. The domain registration is binding. Although you change your mind and no longer want the domain, the domain has been registered. We have laid out money for the registration and it cannot be refunded. However, there are some exceptions:

  • If you have applied for a .no domain, but not yet sent us the application statement, simply do not send it to us. The domain will not be registered, and you do not have to pay anything before we have received the signed domain application.
  • If you have chosen payment in advance and has not yet paid, simply do not pay. The domain will not be registered before we receive your payment.
  • If you you have applied for a .com./org/.net/.biz/.info/.name domain and contact us  within 5 days, we are sometimes able to cancel the order without you having to pay for it. After these 5 days, we do not have the possibility of cancelling an order.

It is, however, possible to cancel services (email, web hotel etc.) for your domain name(s). If so, please contact us.

  • 5 Users Found This Useful
Was this answer helpful?

Related Articles

How to change your DNS settings?

for DNS settings changes , you will need to Raise a support ticket in...

Change your Domain’s WHOIS Information

Change your Domain’s WHOIS InformationFollow the instructions listed below to change your...

WHAT IS THE DIFFERENCE BETWEEN A SUB-DOMAIN, PARKED DOMAIN AND AN ADD-ON DOMAIN?

Sub domain    * Lets say your domain is mysite.com.    * You...

What is the DNS?

What is the DNS? The DNS is an abbreviation for the Domain Name System, the domain name system...

Are fees for domains refundable?

No, domain name registration fees are not refundable.